Our Business Intelligence experience in Telcos

• Provision of improved predictions on customer churn by maximising the use and efficiency of the existing BI toolset for one of the world’s leading communications companies.
• Development of a BI platform (analysis of data from different sources) to enable one of the UK's biggest communications companies to analyse the success of customer campaigns: the take-up rates on marketing campaigns, revenues linked to different service offerings and customer profiling techniques.
• Development of a database of all contact history with customers/prospects to enhance campaign generation, reporting and management for a leading communications company.
• Migration of applications to the latest BI Vendor’s platform to take advantage of the web reporting functionality that it offers, for a leading provider of advanced communications services